ImmForm About Us

ImmForm is a UK Health Security Agency (UKHSA)website used to collect data on vaccine uptake for immunisation programmes and to provide vaccine ordering facilities for the national immunisation programme and some products used for urgent treatments, such as antivenom for the European Adder.

An ImmForm account is also required if you access immunoglobulins for urgent treatment which are ordered through RIGS@ukhsa.gov.uk

Vaccine Uptake Survey Contacts

If you need to contact us about a particular ImmForm survey, please check the appropriate user guide first, as these guides cover the majority of questions. Other guidance, such as Tripartite Letters, may also answer your query. If you are not logged onto ImmForm you can access some of the user guides published on the Government website.

You should consider contacting your local Screening and Immunisation Coordinator or Clinical Commissioning Groups (CCG) Immunisation Coordinator (as appropriate) in the first instance.

If you need to contact us about a specific survey, then please use the appropriate mailbox as follows:

• DTaP/IPV/Hib+HepB, At-Risk Hepatitis B and Early MMR -EarlyChildhoodBaseline@ukhsa.gov.uk
• HPV and MenACWY and Td/IPV Booster - Adolescent@ukhsa.gov.uk
• Meningococcal ACWY - MenACWY@ukhsa.gov.uk
• Meningococcal B - MenB@ukhsa.gov.uk
• MMR Survey- MMRcoverage@ukhsa.gov.uk
• Pneumococcal Survey - Pneumococcus@ukhsa.gov.uk
• Prenatal Pertussis Survey- pertussis@ukhsa.gov.uk
• Rotavirus Survey- rotavirus@ukhsa.gov.uk
• Seasonal Flu Child Flu - ChildFluVac@ukhsa.gov.uk
• Seasonal Flu GP Patient - Influenza@ukhsa.gov.uk
• Seasonal Flu survey for frontline HCWs- HCWvac@ukhsa.gov.uk
• Shingles Survey- shingles@ukhsa.gov.uk

Vaccine Update Newsletter

To subscribe to the Vaccine Update Newsletter or unsubscribe from the Vaccine Update Newsletter click here.
 

Order Queries

For order queries or troubleshooting, please email the ImmForm Support Team at helpdesk@immform.org.uk
 

Vaccine Supply Queries

The Vaccine Supply mailbox vaccinesupply@phe.org.uk should be used for Non-medical queries relating to the supply of vaccines and queries relating to any supply aspect of the Childhood Immunisation Programme.

Delivery Queries

Movianto are responsible for the delivery of ordered vaccines. For any queries about deliveries, please contact Movianto customer services on 01234 248632 or email them at: customercare.uk@movianto.com
 
Vaccination Programme Queries

For queries about new programmes general implementation issues and miscellaneous vaccination questions please email the Public Health England at immunisation@ukhsa.gov.uk

For clinical queries please email Public Health England immunisation nurses at Immunisation.lead@ukhsa.gov.uk

For queries regarding the policy of any of the vaccination programmes that are not addressed in the relevant Tripartite letter or other guidance,  please send your query to DHSC via the General enquiries and freedom of information request.
 

Flu/ILI Surveillance Survey Contacts

ImmForm is used to collect weekly data from data providers on incidence of flu and ILI. This data is analysed by UKHSA and they publish their analysis on the Gov.uk

If you have specific queries about the Flu/ILI data collections made by UKHSA via ImmForm, please contact Respcdsc@ukhsa.gov.uk

Changes of Details

ImmForm relies on key registration details, such as your NHS Organisation Code to identify the organisation you belong to, or your delivery address for supply of vaccines, or your e-mail address for logging in and for sending important communications. Therefore, it is important that you tell us of any changes. Please tell us of any changes to the following:

• Change of contacts for an organisation
• Change of NHS Organisation Code (e.g. if GP Practices mergers)
• Change of postal address (particularly important if registered for product ordering)
• Change of details for a contact (e.g. e-mail address, telephone number)

How to register

A link is available on the ImmForm login in page to register to our website or click here to go to our registeration page. A Helpguide is available to view prior to commencing an application form for a new account. When registering you will need to select one of the following options:

1. Register to order products to an existing delivery point or to make changes to an existing account
2. Register to view or upload vaccine uptake data
3. Create a new delivery point for product ordering

ImmForm Team
helpdesk@immform.org.uk

Last updated: 02/10/2021